Datastor are here to help you protect your data by doing things right from the start when any problem arises. Follow these helpful steps in the event of any potential data loss or damage...

What to do / What NOT to do

• DO NOT Panic.
• Turn off the power.
• DO NOT install or re-install any software.
• DO NOT restart the machine as damage could spread or data could be overwritten.
• Remove the hard drive
• DO NOT open the hard disk, or try to repair it yourself
• DO NOT try to reconfigure or re-initialize the RAID array.
• CALL Datastor on 01454 299399

Options for returning data

• Less than 30GB - DVD
  Included in recovery fee but there is a delivery charge.
• More than 30GB - internal HDD or external USB HDD
  Call for details. There is a delivery charge with this option.

Helpful Resources